I like to know who I’m doing business with, particularly if it involves a large amount of my money.
So below I’ve put together some more detailed information about Key Currency and what makes us different.
Our head office is located in Truro, Cornwall, which you might think is unusual for a financial business. But it comes with advantages.
As we have lower operating overheads than the big banks and London-based currency brokers, we can pass on those savings to our customers. We have no expensive offices, corporate art or private jets to pay for!
Another differentiating feature of Key Currency is that we are an independent, privately-owned currency broker.
Our Directors own and run the business – which means the way we operate is fundamentally different.
Most other money transfer companies are now subsidiaries of large foreign conglomerates.
As a result, their management are detached from the day-to-day operations.
What you end up with is a business run by spreadsheets. Customers become account numbers. And staff become headcount. It’s why things go wrong and customers end up disappointed.
Key Currency works by making sure we have good people with experience and enthusiasm for what they do.
Our Directors are sat within the business and take a hands-on and personalised approach to our customers and staff.
Over the past 12 months, we have transacted over £500 million of foreign exchange in 39 different currencies for over 4,700 customers.
We have also attained a 5-Star Rating on Trustpilot, based on over 900 customer reviews.
Protection and security of customer funds is our top priority.
Our payments system is built on highly secure technology, enabling us to offer fast, reliable transfers at extremely competitive exchange rates.
We are an FCA regulated Authorised Payment Institution (No. 753989) and as such, all money transfers are conducted through safeguarded client accounts.
In addition, we are also Registered with the Bank of Spain (No. 6912) as we have several offices along the coast of Spain that predominantly serve the British expat community.
We appreciate a lot of people are not familiar with the world of foreign exchange.
It’s why part of our service is to help you get comfortable with the process so you can transfer your money with complete confidence.
Please do get in touch if you have a currency requirement you would like to discuss or if you would like to ask us any questions.
You can call us on 01872 487 500 to speak to a member of our friendly team.
Or to find out our latest exchange rates, please click on the get a free quote button below.
Clive Cooke – Chairman