Key Currency Reviews

Competitive rates and great customer service. Key Currency provided a great service in enabling me to send money to family abroad. In addition to a competitive rate the key element, for me, was having someone available to talk through the process. There is a degree of anxiety in setting up an international transfer which was relieved by the explanation and support of the Key Currency team. All phone conversations were followed up by emails so I knew who to talk to and had a record of what was taking place. I can recommend Key Currency and will use their services again for future transfers.

EXCELLENT Is the service provided by Key Currency and my Account Manager Robert in exchanging and transferring my money to USA. I have zero experience in this area and it was my lucky day I chose Key Currency who have quickly built my confidence in exchanging currency at very good rates. Communication is the fundamental of confidence build and my Account Manager excelled in this with clarity and speed of response.

I used my old broker for years but last year I thought I’d check the exchange rate with Key Currency. They beat the exchange rate and I saved several thousand pounds! Easy and quick to deal with. Owen Wiles who I dealt with is always proactive and helpful. Recommended!

Great service Jack was excellent keeping me informed Will use again and recommend

Top service My friend recommended Key Currency to me. She had recently dealt with Owen Wiles so that's who I asked for when I initially phoned. He was on another call but promptly phoned me back. He explained how Key Currency operated and asked me my requirements. His communication skills are excellent both by email and telephone and he made it very easy for me to meet my objective. In fact it all happened much quicker than I had anticipated. I'd be happy to recommend them.

Great company highly recommended Will always match or try to beat the rates offered by other companies I use then several times a year and will continue to use them

I can not fault the service I have received from you company in the process of purchasing a property abroad. The people have been helpful in al aspects. Keith

Proactive and faultless service... I am very happy with the service I get from Key Currency. Rates are much better than I would ever get from my regular banks. I also have a great relationship manager - Alec Young - who emails me as and when rates move in my favour or I have asked him to look out for a particular exchange rate. I even get a call on my mobile straight away if Alec thinks I might want to trade quickly should there be a sudden and significant change I might want to take advantage of. And, to complete the great service, if my relationship manager takes a day off - even if for one day only - he arranges for one of his colleagues to cover for that period with any instructions or requests I may have left with him. So, I really can't ask for anything more, hence I can't rate the service I get from Key Currency and Alec anything less than an excellent five stars.

Being a bit of a technophobe,I was very nervous about using the internet to exchange what I considered to be a large sum of stg to Euros,but I need not have worried.My point of contact from star to finish was Barry Richards and he was extremely professional at all times.I will certainly be using this service again. Regards Catherine.